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Terms Conditions

Last Updated: ​June 2025

Terms & Conditions – MANOHIT TESHNI

These Terms and Conditions ("Terms") set out the rules that govern your access to and use of the MANOHIT TESHNI platform, operated by MANOHIT TESHNI MS PVT LTD. This includes our website, any associated applications, and all services and products available through our platform. By using MANOHIT TESHNI, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy.

MANOHIT TESHNI offers a curated selection of women's beauty products — spanning cosmetics, skincare, and accessories. These Terms exist to protect both our customers and our business, and to ensure that the platform remains a safe and reliable place to shop.

Please Note: If you do not agree with any part of these Terms, you should not use the MANOHIT TESHNI platform. Continued use of our services constitutes your acceptance of these Terms in full.

Account Registration

Setting Up Your Account

To access the full range of features available on MANOHIT TESHNI, you will need to register for an account. By doing so, you agree to:

  • Supply accurate, truthful, and up-to-date information during registration and at all times thereafter
  • Keep your login credentials confidential and not share them with any third party
  • Take full responsibility for all activity that occurs under your account
  • Notify us promptly if you become aware of any unauthorised use of your account
  • Ensure your contact details and preferences remain current

Eligibility Requirements

You must be at least 18 years of age to register an account and make purchases on MANOHIT TESHNI. By completing registration, you confirm that you meet this age requirement and are legally capable of entering into a binding agreement under these Terms.

We reserve the right to suspend or permanently terminate any account found to be in breach of these Terms or engaged in conduct that is fraudulent, abusive, or harmful to others.

Placing Orders & Making Purchases

Your Responsibilities When Ordering

When you place an order through MANOHIT TESHNI, you agree to the following:

  • The shipping and billing details you provide must be accurate and complete
  • You are responsible for all charges associated with your order, including applicable taxes and delivery fees
  • Product availability is subject to change; in rare cases we may need to cancel an order if an item becomes unavailable
  • Colour representation of beauty products on screen may vary slightly due to differences in display settings

Pricing & Payment

All prices are shown in the applicable local currency and include taxes where required by law. MANOHIT TESHNI reserves the right to:

  • Adjust prices prior to order confirmation
  • Correct any pricing errors identified after an order has been placed
  • Cancel orders that were placed based on an incorrect price
  • Offer time-limited promotional pricing on selected products

Payment Security: All transactions on MANOHIT TESHNI are processed through encrypted, secure payment channels. We do not retain your full card details on our systems.

Product Information & Accuracy

MANOHIT TESHNI is committed to presenting accurate and complete information for all products listed on our platform, including:

  • Product names, descriptions, ingredient lists, and usage instructions
  • High-resolution imagery intended to faithfully represent the product
  • Brand authenticity and sourcing information
  • Skin type compatibility and suitability guidance
  • Allergen disclosures and any applicable safety warnings

While we make every effort to ensure accuracy, minor discrepancies can occur. We therefore recommend that customers:

  • Review all product labels and instructions before first use
  • Conduct a patch test when trying new skincare products
  • Seek professional advice for specific skin conditions or sensitivities
  • Contact our support team if they require clarification on any product detail

Returns, Exchanges & Refunds

We accept returns on eligible items within 14 days of delivery, in accordance with health and hygiene regulations applicable to cosmetic products.

Core Return Conditions

  • Items must be unopened and returned in their original packaging
  • No evidence of use, testing, or unsealing
  • All tamper-evident seals, shrink wrap, and safety tabs must be intact
  • All original packaging, including boxes and product literature, must be undamaged

Certain product categories — such as opened mascara, lip products, liquid foundations dispensed through pumps, and other personal care items — are non-returnable once opened, due to hygiene requirements.

Please refer to our dedicated Return & Refund Policy for the complete set of conditions, exclusions, and the step-by-step return process.

Intellectual Property

Platform Content Ownership

All content published on or through the MANOHIT TESHNI platform is protected by applicable intellectual property law. This includes, but is not limited to:

  • Product photography, videos, and written descriptions
  • Beauty guides, tutorials, and editorial content
  • Website design, visual assets, and user interface elements
  • The MANOHIT TESHNI name, logo, and associated brand marks
  • Personalisation features, recommendation logic, and proprietary platform functionality

This content is owned by MANOHIT TESHNI or its licensed partners and may not be reproduced, distributed, or used in any form without prior written consent.

Content You Submit

When you submit product reviews, photographs, or other content to our platform, you grant MANOHIT TESHNI a non-exclusive, royalty-free licence to use, display, and adapt that content for legitimate business purposes, including:

  • Featuring your review on relevant product pages
  • Using submitted imagery in marketing materials, with your prior permission
  • Sharing user-generated content within community features on our platform

Acceptable Use

To protect the integrity of our platform and the experience of all users, the following activities are strictly prohibited:

  • Using MANOHIT TESHNI for any unlawful activity or fraudulent purpose
  • Attempting to gain unauthorised access to our systems, data, or other user accounts
  • Posting reviews or content that is false, misleading, or intended to deceive
  • Engaging in any form of harassment, discrimination, or abusive behaviour toward other users
  • Uploading or distributing content that is offensive, harmful, or violates any third party's rights
  • Infringing on any intellectual property rights belonging to MANOHIT TESHNI or any other party
  • Purchasing products with the intent to resell them commercially without authorisation
  • Using automated bots, scrapers, or scripts to access or extract data from our platform

Community Standards: MANOHIT TESHNI is built around a community where customers can engage with confidence. We expect all users to treat one another with courtesy and respect.

Limitation of Liability

MANOHIT TESHNI takes every reasonable step to ensure product quality and platform reliability. However, we cannot warrant or guarantee:

  • That any product will meet your personal expectations or produce specific results
  • Uninterrupted or error-free access to the platform at all times
  • That all product descriptions or other content are entirely free of errors
  • Any particular outcome from using a product purchased through our platform

Scope of Our Liability

To the fullest extent permitted by applicable law, MANOHIT TESHNI shall not be held liable for:

  • Indirect, incidental, special, or consequential damages of any kind
  • Adverse skin reactions or sensitivities arising from product use
  • Any loss or damage exceeding the amount you paid for the specific product in question
  • Claims, representations, or warranties made by third-party brands or manufacturers

If you experience an adverse reaction to a product, discontinue use immediately and seek appropriate medical advice.

Privacy & Data Use

Your personal data is handled in accordance with our Privacy Policy, which forms part of the agreement between you and MANOHIT TESHNI. That document covers:

  • What information we collect and how it is gathered
  • How your data is used to process orders and personalise your experience
  • The security measures we apply to protect your information
  • Which third-party service providers may handle data on our behalf
  • Your rights regarding your personal data and how to exercise them

By using MANOHIT TESHNI, you consent to the collection and use of your data as described in our Privacy Policy.

Changes to These Terms

MANOHIT TESHNI may update these Terms from time to time. Reasons for updates may include:

  • New features, services, or product categories being introduced to the platform
  • Changes in applicable laws or regulations affecting our operations
  • Improvements to platform policies in response to customer feedback or industry standards
  • Organisational changes within MANOHIT TESHNI

We will communicate material changes via email notification or a prominent notice on our platform. Continuing to use MANOHIT TESHNI after any update takes effect indicates your acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, need clarification on any aspect of our policies, or want to raise a concern, please get in touch with our team:

Email Support
MANOHITTESHNIMSPVTLTD@gmail.com
Business Hours
Monday–Friday, 9 AM – 6 PM
Urgent Enquiries
Flagged for priority handling where required