At MANOHIT TESHNI, getting your beauty products to you safely and on time is a priority we take seriously. From the moment you place your order to the moment your package arrives at your door, we've built a fulfilment process that's designed around your needs — whether you're stocking up on everyday skincare or treating yourself to something new. This page covers everything you need to know about how we ship.

From Order Confirmed to Ready to Ship

After your order is placed and payment confirmed, our fulfilment team begins processing within 24–48 hours. Each beauty item goes through a quality check before it's packaged — we won't send out anything we wouldn't be happy to receive ourselves.

During periods of high demand — such as new product launches, seasonal promotions, or holiday beauty events — processing times may run slightly longer. If that's the case, we'll notify you directly via email so you're never left wondering.

We offer a range of delivery speeds to suit different schedules and budgets:

Express Delivery: 1–2 business days
Ideal when you need a product quickly — for a special event, an urgent restock, or simply because you don't want to wait

Standard Delivery: 3–5 business days
Our most widely used option, striking a practical balance between delivery speed and cost

Economy Delivery: 5–8 business days
A cost-effective choice for non-urgent purchases or when you're placing a larger advance order

Shipping fees are calculated at checkout based on your delivery address, the weight of your order, and your chosen speed. We run free shipping promotions from time to time — keep an eye on our website for current offers.

Stay Updated Every Step of the Way

As soon as your order is dispatched from our fulfilment centre, you'll receive:

• A shipping confirmation email containing your tracking number and carrier details
• SMS delivery updates if you've opted in to text notifications
• Live tracking accessible through our website or app at any time
• Estimated delivery window based on your location and shipping method

Please allow 12–24 hours after dispatch for your tracking link to become active. Once live, you can follow your package from our warehouse to your address.

We Ship Worldwide

MANOHIT TESHNI delivers to customers around the globe. If you're ordering from outside India, the following points apply:

How We Pack Your Order

Every MANOHIT TESHNI order is packaged with care. We use:

• Cushioning and protective inserts to safeguard fragile cosmetics and compacts
• Temperature-resistant materials where required for skincare stability
• Tamper-evident seals for product hygiene and security
• Eco-conscious packaging materials where available
• A clean, well-presented unboxing experience

If Your Order Arrives Damaged

In the rare event that your package is damaged in transit, here's what to do:

1. Photograph the damage clearly before opening or discarding any packaging
2. Contact the shipping carrier within 48 hours to log a report
3. Get in touch with our support team with your photos and order number
4. Retain all outer packaging until the matter is resolved

Our team will work to resolve the issue promptly and ensure you receive your order in acceptable condition.

• Same-Day Delivery: Available in select cities for urgent orders — check eligibility at checkout
• Gift Delivery: Dedicated gift packaging and delivery options for sending beauty products to someone special
• Subscription Deliveries: Scheduled monthly dispatch for recurring beauty box orders

If your order doesn't meet your expectations once it arrives, our Return & Exchange Policy outlines all the steps for returning or exchanging cosmetic and skincare products safely. Please refer to that page for full details.

Our support team is available to assist with:

• Order tracking and delivery status enquiries
• Delivery address updates or rescheduling
• International shipping guidance and restrictions
• Damaged or missing parcel reports
• General questions about our shipping process