Last Updated: ​June 2025

Privacy Policy – MANOHIT TESHNI

Your privacy is important to us. This Privacy Policy explains what personal information MANOHIT TESHNI collects, how it is used, how it is kept secure, and the rights available to you as a customer. It applies whenever you browse our website, create an account, or purchase products from our platform.

We handle your data with care and transparency. If you have questions about anything in this document, our team is always available to assist.

Information We Collect

Information You Provide Directly

When you register, place an order, or interact with MANOHIT TESHNI, we may collect:

  • Account Information: Your name, email address, phone number, and date of birth
  • Delivery Details: Shipping addresses associated with your orders
  • Payment Information: Billing address and card details — processed securely through our payment gateway
  • Beauty Preferences: Skin type, product interests, colour preferences, and any details you share to personalise your experience
  • Communication Settings: Your preferences for receiving updates, offers, and notifications

Information Collected Automatically

To improve our platform and personalise your experience, we also collect the following automatically when you use our site:

  • Products you've viewed, purchased, or saved to a wishlist
  • Shopping patterns and browsing behaviour on our platform
  • Pages visited and time spent in different sections of the site
  • Device and browser information (type, operating system, screen size)
  • Approximate location data used to tailor product availability and recommendations

How We Use Your Information

The information we collect is used for the following purposes:

Order Fulfilment & Customer Service

  • Processing and dispatching your orders
  • Sending delivery updates and tracking information
  • Handling returns, refunds, and support requests
  • Verifying your identity to keep your account secure

Personalisation

  • Suggesting products that align with your skin type, preferences, and purchase history
  • Curating beauty routines and complementary product pairings
  • Delivering relevant tips, tutorials, and content based on your interests
  • Keeping you informed about seasonal trends and new arrivals

Marketing & Communications

  • Sending promotional emails about new collections, sales, and exclusive offers
  • Sharing beauty content, how-to guides, and expert advice
  • Inviting you to participate in surveys and product feedback programmes
  • Notifying you about account activity and policy updates

How We Share Your Information

We do not sell your personal data to third parties. Your information is shared only in the limited circumstances described below:

Third-Party Service Providers

  • Payment processors that handle secure transactions on our behalf
  • Courier and logistics companies that deliver your orders
  • Customer support platforms used to manage enquiries and tickets
  • Email service providers that send transactional and marketing communications

All third-party providers are bound by contractual obligations to protect your data and are only permitted to use it for the specific purpose of servicing MANOHIT TESHNI operations.

How We Protect Your Data

We take data security seriously and have implemented a range of technical and organisational safeguards:

  • SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL
  • Secure Infrastructure: Customer data is stored on access-controlled servers with restricted internal access
  • PCI-Compliant Payments: Card payments are processed through a fully PCI DSS-compliant gateway — we do not store raw card numbers
  • Ongoing Security Reviews: Our systems and processes are regularly reviewed and updated to address emerging threats
  • Access Management: Only personnel with a legitimate need can access personal data, and all access is logged

A Note on Security: Despite our best efforts, no method of data transmission over the internet can be guaranteed to be 100% secure. We recommend using a strong, unique password for your account and contacting us straight away if you suspect any unauthorised activity.

Your Rights

As a MANOHIT TESHNI customer, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct any inaccurate account details or preferences
  • Deletion: Ask us to delete your account and associated personal data
  • Marketing Opt-Out: Unsubscribe from promotional emails at any time via the link in any email or through your account settings
  • Data Portability: Request your data in a structured, machine-readable format
  • Restriction: Ask us to limit how we process your data in certain situations

To exercise any of the above rights, please contact our privacy team using the details at the bottom of this page.

Cookies & Tracking

We use cookies and similar technologies to make our platform work correctly and to improve your experience:

Necessary Cookies

  • Maintaining your shopping cart and session across pages
  • Authenticating your account and keeping it secure
  • Enabling core website features to function correctly

Analytics Cookies

  • Understanding how visitors navigate and use our platform
  • Identifying which products and categories receive the most interest
  • Improving search results and product recommendations over time

You can manage your cookie preferences at any time through your browser settings or our on-site cookie controls.

Age Requirement

MANOHIT TESHNI is intended for users who are 18 years of age or older. We do not knowingly collect or retain personal information from anyone under the age of 18 without verified parental consent.

If you believe that a person under 18 has created an account or submitted personal information to our platform, please contact us immediately. We will take prompt steps to remove the relevant data.

Policy Updates

This Privacy Policy may be revised from time to time as our services evolve or in response to legal or regulatory changes. When we make significant updates, we will:

  • Publish the revised policy on this page with an updated effective date
  • Notify registered customers via email about material changes
  • Provide a clear summary of what has changed and how it may affect you

We encourage you to check back here periodically to stay informed about how we handle your personal information.

Contact Us

For any questions, concerns, or requests related to your data and privacy, please reach out to our team:

Email Support
MANOHITTESHNIMSPVTLTD@gmail.com
Data Protection
Dedicated team for privacy-related enquiries
Response Time
Within 48 hours for all privacy requests